5 Management Styles
Attempts to ignore the disagreement. Can be good to have both parties to cool off. Can give the impression that you don’t care and allow for resentment.
One party tries to end the conflict by giving in to the wishes of others. Can be used to seek approval and allow for humility. Can lead to bad decision making and does not allow to fully scope possible solutions.
The objective is to win and to make the other lose, no matter the expense. Its about power & forced influence. Can create hostile environments. Fast moving companies can foster this kind of environment.
Finding a middle ground can be considered a lose-lose situation–splitting gains. Can be positive in which both parties can simply move forward.
Win-win conflict management style that works to find a solution that both parties are satisfied with without feeling a sense of sacrifice. Time sensitive or fast moving companies usually does not allow for this style of management style.
5 Most Common Challenges
Can be more than a disagreement. It is a situation where the parties involved perceive a threat whether or not the threat is actually real.
Resentment & Fear
Perceived threats can linger especially when ignored and avoided.
Don’t lose track of the objective. Be sure to understand what the objective is; an objective is more measurable than perception.
Mastery of your emotions in a time of stress will effect your ability to resolve conflicts successfully.
Successful Conflict Resolution builds trust.
Understanding Your Emotions
Does your emotions flow and how do they from one conflict to another–moment to moment?
Are your emotions accompanied with physical sensations in places such as stomach or chest?
Does your expression reflect your emotional state such as anger, sadness, fear, or joy?
Are emotions strong enough to capture your own attention and that of the others?
Emotional Decision Making
Does your emotions factor into decision making?
6 Game-changing Tips
Be minded to what is felt & said. Listening strengthens us, informs and makes diplomacy possible.
If you make “winning” the priority it side steps a successful conflict resolution.
Focus on the present and not the past and don’t let resentment impair the situation.
Pick Your Battles
Always consider the time & energy before engaging.
Forgiveness is extremely important in resolving conflict. If one is focused on punishment the success of conflict resolution is greatly diminished.
Know to Let Go
If an agreement is not a solution, then agree to disagree. Resistance is fuel to arguing–no resistance leads to no conflict.